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Easysoft Data Access

How do I upgrade my Easysoft license on Windows?

Article:
01033
Last Reviewed:
1st September 2016
Revision:
5

Please read these instructions fully before attempting to upgrade an Easysoft license.

If you need to use the new version of your Easysoft software before we can process your request, please obtain a trial license. Trial licenses last for 14 days and can be obtained 24/7 on the Easysoft web site.

To upgrade to a new version of an Easysoft product, a new license is required. To generate a new Easysoft license for you, we need the Easysoft license removal code obtained by removing the old license and the machine number retrieved after installing the new product version.

Obtaining the Removal Code

  1. Start Easysoft License Manager (Start > All Programs > Easysoft > Licensing > License Manager or on older versions of Windows, Start > Programs > Easysoft > Licensing > License Manager).
  2. Click Remove License.
  3. Select the license to be removed and click Next.
  4. You will get a warning asking if you are sure you want to delete the license key. If you are sure you selected the correct license in the previous step, click Yes, Delete.
  5. A license removal code will then be displayed and highlighted. Use CTRL+C to copy the removal code and paste it into an email before you click Delete.

Obtaining the New Machine Number

Install the new version of your Easysoft software. For installation instructions, see the Easysoft documentation for your product. When you have installed the new version:

  1. Start Easysoft License Manager (Start > All Programs > Easysoft > Licensing > License Manager or on older versions of Windows, Start > Programs > Easysoft > Licensing > License Manager).
  2. Click Request License.
  3. Select Time Limited Trial and click Next.

    You will not receive a trial license; this is a quick way to generate a new machine number.

  4. Select the correct Easysoft product from the list and click Next.
  5. Click on View Request.

    The machine number is displayed in the Easysoft Data Access License Request window. The machine number format is:

    xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Sending Your Request to Easysoft

When emailing your request to , please specify "License Upgrade" in the subject line.

In the email body, send your details in the following format:

New Machine Name :

New Machine Number :
License Removal Code :

If you are upgrading Easysoft software on multiple machines, please send multiple requests to ; one email for each machine. Please ensure that each email specifies the correct machine in the New Machine Name field, so you can identify which machine the licenses we send back are for.

Notes

Applies To

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