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Why do I get "error HY000:0:0[unixODBC][Easysoft ODBC]General error: Failed to initialise licensing - No valid licenses for this product found, return code 3" when running isql?

Article:
00773
Last Reviewed:
18th January 2024
Revision:
2

Our software currently does not support the termination of lines in the licenses file with a carriage return AND a line feed. Typically, this can happen when license keys are added to the licenses file using a Windows based text editor.

First of all, check you have a valid license string in installation_dir/easysoft/license/licenses. (By default, installation_dir is /usr/local.)

If you have a valid license, do the following:

cd /usr/local/easysoft/license
od -c licenses

This will show a dump of the licenses file. All lines should be terminated by a "\n" character. If you notice any "\r", characters, carriage returns are present. These can be removed from the licenses file as follows:

cd /usr/local/easysoft/license
tr -d '\r' < licenses > licenses.new
mv licenses.new licenses
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