Easysoft ODBC-ODBC Bridge

Why does the install hang?

Last Reviewed:
10th January 2024

On Windows, we have seen (and had reported to us) the installation hanging in two places. The course of action depends on where the hang occurs.

  1. If the hang occurs whilst the Setup dialog shows "Easysoft ODBC-ODBC Bridge is preparing the InstallShield wizard which will guide you through the rest of the setup process. Please Wait" and the 100% progress bar is displayed:

    Be patient and wait (up to 5 minutes) and the installation will continue as normal. This appears to occur on InstallShield installations from other vendors too, and so we do not think this is a problem specific to the Easysoft ODBC-ODBC Bridge installation.

    Make sure you have closed all applications before installing.

  2. If the hang occurs after you have run through all the dialog boxes and provided all the installation information requested:

    You are probably running a version of the ODBC-ODBC Bridge including and prior to version These versions contained a bug in the InstallShield supplied service template that can cause it to loop forever waiting for the previously installed ODBC-ODBC Bridge Server Service to close down. The solution in this case is to either:

    • Get a more recent version of ODBC-ODBC Bridge, which fixes this problem.


    • Abort the installation (use the Task Manager). Then in Windows services make sure the ODBC-ODBC Bridge Server Service is stopped (it probably will be). Then run the installation again and it should progress correctly.
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